Federal Employees, Use your insurance for better hearing at no cost to you!
You may be eligible with your Federal Employees Health Benefits (FEHB).
TAKE OUR HEARING TEST

Let's talk it over.
Let's chat about reimbursement, coverage, and what makes Lively a great hearing aid choice.
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Good chance your plan qualifies.
We can help facilitate reimbursement for FEHB and other insurance plans,* including:
American Postal Workers
Union Health Plan
Federal Retiree
Health Plan
BlueCross BlueShield Federal Employee Plan
Mail Handlers
Benefit Plan
Government Employees Health Association
National Association of Letter Carriers Health Benefit Plan
* Lively does not guarantee coverage by any specific insurance plan, and recommends you confirm eligibility and coverage with your insurance carrier.
How does it work?
Call us at (855) 903 3342
We're here to help! Our support team will collect your insurance information. It's helpful to confirm your eligibility and benefit amount first.Chat with our Audiology Team
After your purchase, you'll remotely meet our Audiology Team to discuss your hearing health. Then your devices ship!Hearing aids arrive at your door
Your video orientation with your Audiology Team will get you set up. Lastly, we'll send you the paperwork for your claim.


What will we need to support you?
- Your name and contact information
- Insurance information and relevant hearing loss history
- An audiogram from the last 6 months, if you have one
Are you eligible?
Determining eligibility is simple. Ask these questions — and check with your insurer about the documentation you'll need.
- Are you a federal employee with a select FEHB plan?
- What is your available hearing aid allowance?
- Does your hearing aid benefit cover telehealth?
- Is your coverage active?

You don't have to be a federal employee to love Lively.
I love these hearing aids. They are tiny, discreet and comfortable. Best of all, they are effective. I'm not cranking up the tv volume. I'm not endlessly asking people to repeat themselves.
I have a pair of hearing aids I got in 2013 that cost $6000, and these are better! They replace your bluetooth headset as well, and I can really hear people even in noisy places! And the customer support has been great.
I have purchased hearing aids during my 35 years of hearing loss. The Lively hearing aids so far are the best that I have used. The ability to adjust the sound with my cell phone is a major plus. Also, the customer support has been excellent
How do I know if I have a hearing aid benefit I can use with Lively? Do I need to provide an audiogram to Lively? What if I have an audiogram, but it's more than 6 months old? Can Lively refer me to a place where I can get an audiogram? How do I know if I'm covered by FEDERAL EMPLOYEE HEALTH BENEFITS (FEHB) Do I need to put my credit card down or pay anything upfront? Why do I have to pay for the cost of the hearing aids upfront? Can Lively bill my insurer or submit the reimbursement for me? How long does the reimbursement process take? How do I receive documentation from Lively to submit an insurance claim? How are the insurance codes determined? What happens if my insurance company takes too long to process my claim and I fall outside of the 100-day return window?